• 
Hey Surreal,
I'd like to start by showing you our mission statement, one that you may have read, but just sit there and remind yourself of the content in here:
It hasn't changed since 2010. When the word 'we' is used in that mission statement, we're not referring to just staff. Because staff alone in a clan is not a clan. We're referring to the core ingredient, you (no, you're not part of a stew and we're not going to cook you).
We at Surreal value your time and just simply want to make you enjoy a game called RuneScape. That's why we're here. To build a familiar family where you can just hop on and enjoy, no worries. People that succeed to bring this mission to life in Surreal are those who are dedicated, passionate, friendly, courteous and fair. Those are promoters, then there are detractors; things like drama, lies, politics and entitlement.
Again reiterating from that mission statement, we are a group. We are a team. We are all in this for one goal and that's to improve the gameplay for each and every one of your clan mates. It is not up to the staff to create a community, that is why you're here! You are the most powerful part of Surreal - not us. We just do the background work to ensure everything's running smoothly.
I've been around here consistently for four years and I'm able to note changes in attitude and culture better than anyone else. There's been an increase in entitlement, (you owe me this because), and a decrease in involvement (I want to contribute to this because I believe in the cause). In a sense you should be entitled to see the great things this clan can achieve, but you must be a part of it. We build together, and if there are those in the clan that would rather watch the walls burn down than create something awesome, then I won't be sad to see you go.
If you have any problems in the clan, do your bit, which is to leave feedback in the open forums for us to gather and act upon. Let your voice be heard, and don't be afraid to do something. Make this clan one to remember because you've contributed to it. Surreal is not room service, it is a clan, we're a team and a family and we'll get through anything in our way because of that fact. If you want to volunteer to do something, don't be scared! The more people we have building this clan up, the better we will be for our own sake.
If you want to push this clan to new heights, put it on your shoulders like we as staff are, and let's see where it takes us. Don't lose the community attitude we have worked so hard to build together. Let's make it better than anyone's seen. Surreal forever.
I'd like to start by showing you our mission statement, one that you may have read, but just sit there and remind yourself of the content in here:
Quote:Surreal will forever make sure that members' voices are heard just as much as those behind the scenes - a community and a supportive atmosphere, free of charge, that assists through Runescape and makes it more interesting through events and other functions such as skilling weeks.
We intend to make this clan as resourceful, accessible and enjoyable as we can possibly deliver. Surreal will prove to be a place where Skillers can advance their levels and be supported throughout their Runescape adventures by a wonderful community of friends.
It hasn't changed since 2010. When the word 'we' is used in that mission statement, we're not referring to just staff. Because staff alone in a clan is not a clan. We're referring to the core ingredient, you (no, you're not part of a stew and we're not going to cook you).
We at Surreal value your time and just simply want to make you enjoy a game called RuneScape. That's why we're here. To build a familiar family where you can just hop on and enjoy, no worries. People that succeed to bring this mission to life in Surreal are those who are dedicated, passionate, friendly, courteous and fair. Those are promoters, then there are detractors; things like drama, lies, politics and entitlement.
Again reiterating from that mission statement, we are a group. We are a team. We are all in this for one goal and that's to improve the gameplay for each and every one of your clan mates. It is not up to the staff to create a community, that is why you're here! You are the most powerful part of Surreal - not us. We just do the background work to ensure everything's running smoothly.
I've been around here consistently for four years and I'm able to note changes in attitude and culture better than anyone else. There's been an increase in entitlement, (you owe me this because), and a decrease in involvement (I want to contribute to this because I believe in the cause). In a sense you should be entitled to see the great things this clan can achieve, but you must be a part of it. We build together, and if there are those in the clan that would rather watch the walls burn down than create something awesome, then I won't be sad to see you go.
If you have any problems in the clan, do your bit, which is to leave feedback in the open forums for us to gather and act upon. Let your voice be heard, and don't be afraid to do something. Make this clan one to remember because you've contributed to it. Surreal is not room service, it is a clan, we're a team and a family and we'll get through anything in our way because of that fact. If you want to volunteer to do something, don't be scared! The more people we have building this clan up, the better we will be for our own sake.
If you want to push this clan to new heights, put it on your shoulders like we as staff are, and let's see where it takes us. Don't lose the community attitude we have worked so hard to build together. Let's make it better than anyone's seen. Surreal forever.
You are no better than anyone else, and no one is better than you.
9