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Technical Issues - Refunding Days Lost - Shay - 2011-11-03

Having technical issues with playing RuneScape lately? Please visit the link below to see if you are eligible for a refund on your lost days of playtime.

http://services.runescape.com/m=forum/c=5BOtoEBj8vI/forums.ws?25,26,158,63343716

Good luck to all of you having issues; hopefully they will get something worked out soon, but for now you might as well check to see if you qualify for a refund. It won't be much, since the membership cost for this game is pretty low in comparison to most games, but it's still something up for grabs if you really want it.

A big thanks goes to Kniight Lost for informing me of this!

RE: Technical Issues - Refunding Days Lost - Random Dandy - 2011-11-03

Even though the refund is tiny, I think it's really good as a principle that Jagex are still offering the refund. smile

RE: Technical Issues - Refunding Days Lost - PiXeYstyx - 2011-11-03

Wow, I can't believe they are actually going to do that. Pretty awesome of them.

RE: Technical Issues - Refunding Days Lost - Shay - 2011-11-03

Yeah, RuneScape is still one of the cheapest MMOs to play, but this refund does reflect well on their attempts to get things fixed and help their customers at least. ^_^

RE: Technical Issues - Refunding Days Lost - PiXeYstyx - 2011-11-03

(2011-11-03 22:50:04)Agent Shay Wrote:  Yeah, RuneScape is still one of the cheapest MMOs to play, but this refund does reflect well on their attempts to get things fixed and help their customers at least. ^_^

Because of how cheap it is and really I don't play every day so it wouldn't have been a big deal to me even tho it did happen to have happend on my Vacation where I have been playing more often then usual. I give them allot of Kudos for taking the step up and offering one. It's good customer service on their part and shows they do care about us Wink



RE: Technical Issues - Refunding Days Lost - TJPAB - 2011-11-03

Very cool Jagex, very cool. It's nice to see how much they have been communicating with their places lately.

RE: Technical Issues - Refunding Days Lost - UberSanta - 2011-11-03

I've put my name down for a refund.

I have a feeling that they would have faced mass uproar from the players who could not login if they didn't offer partial refunds for lost playing time.

RE: Technical Issues - Refunding Days Lost - AlchemyHawk - 2011-11-03

I feel it is something that they should do, but that does not mean I am impressed that they did.

*pats Jagex on the back*

Hopefully the issue is fixed soon!

RE: Technical Issues - Refunding Days Lost - Mini Kniight - 2011-11-06

Just an update on this
found this on a portuguese fansite

[Image: D42Sc.png]

10 days back from only 2 or 3 days without being able to play...when jagex does something they do it right

RE: Technical Issues - Refunding Days Lost - PiXeYstyx - 2011-11-06

(2011-11-06 00:41:17)Kniight Lost Wrote:  Just an update on this
found this on a portuguese fansite

[Image: D42Sc.png]

10 days back from only 2 or 3 days without being able to play...when jagex does something they do it right

I'm so glad to see this, I was wondering if they were just going to do a so many day credit. I was curious how many days it was going to be tho. Nice one, I hope I get mine since I kept having issues.