Technical Issues - Refunding Days Lost
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#1
Having technical issues with playing RuneScape lately? Please visit the link below to see if you are eligible for a refund on your lost days of playtime.

http://services.runescape.com/m=forum/c=...8,63343716

Good luck to all of you having issues; hopefully they will get something worked out soon, but for now you might as well check to see if you qualify for a refund. It won't be much, since the membership cost for this game is pretty low in comparison to most games, but it's still something up for grabs if you really want it.

A big thanks goes to Kniight Lost for informing me of this!
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#2
Even though the refund is tiny, I think it's really good as a principle that Jagex are still offering the refund. smile
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#3
Wow, I can't believe they are actually going to do that. Pretty awesome of them.
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RSN: KittehPryde - Ironman RSN: FallOutPiXeY
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everything happens for a reason.
live today, like tomorrow is your last.
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#4
Yeah, RuneScape is still one of the cheapest MMOs to play, but this refund does reflect well on their attempts to get things fixed and help their customers at least. ^_^
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#5
(2011-11-03 22:50:04)Agent Shay Wrote:  Yeah, RuneScape is still one of the cheapest MMOs to play, but this refund does reflect well on their attempts to get things fixed and help their customers at least. ^_^

Because of how cheap it is and really I don't play every day so it wouldn't have been a big deal to me even tho it did happen to have happend on my Vacation where I have been playing more often then usual. I give them allot of Kudos for taking the step up and offering one. It's good customer service on their part and shows they do care about us Wink

[Image: KittehPryde.png]
RSN: KittehPryde - Ironman RSN: FallOutPiXeY
[Image: zocnja.jpg]
[Image: 33cyesl.jpg] [Image: 2445z76.jpg]
everything happens for a reason.
live today, like tomorrow is your last.
it's better to be hated for who you are, than to be loved for who you are not.
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#6
Very cool Jagex, very cool. It's nice to see how much they have been communicating with their places lately.
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#7
I've put my name down for a refund.

I have a feeling that they would have faced mass uproar from the players who could not login if they didn't offer partial refunds for lost playing time.
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#8
I feel it is something that they should do, but that does not mean I am impressed that they did.

*pats Jagex on the back*

Hopefully the issue is fixed soon!
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#9
Just an update on this
found this on a portuguese fansite

[Image: D42Sc.png]

10 days back from only 2 or 3 days without being able to play...when jagex does something they do it right
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#10
(2011-11-06 00:41:17)Kniight Lost Wrote:  Just an update on this
found this on a portuguese fansite

[Image: D42Sc.png]

10 days back from only 2 or 3 days without being able to play...when jagex does something they do it right

I'm so glad to see this, I was wondering if they were just going to do a so many day credit. I was curious how many days it was going to be tho. Nice one, I hope I get mine since I kept having issues.

[Image: KittehPryde.png]
RSN: KittehPryde - Ironman RSN: FallOutPiXeY
[Image: zocnja.jpg]
[Image: 33cyesl.jpg] [Image: 2445z76.jpg]
everything happens for a reason.
live today, like tomorrow is your last.
it's better to be hated for who you are, than to be loved for who you are not.
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