JaGeX's Absymal Customer Service

I just wanted to point out that they are still making tons of money from the game, I do not think it will be closing soon. To a lot of people the game is getting crapier, but they are still making money so they will keep the game going. I am going kind of off-topic, sorry, just wanted to point that out.

I think Jagex will jump ship when their new game comes out.

Thats my guess too. This last year nothing very new new new and good for future has been released. This is all more like end game stuff. I doubt there will ever be a new skill. They said they have updates for 10 years, I doubt that. They just said that too keep us here.

Tbh, I think their customer service is automated.. You see a lot of the replied people get back are the exact same replies.. I think they have set templates there to select for whatever the issue is on hand.. but as you said.. with 10k+ quieries.. they need to put the foot down and get in to action they can't expect people to keep paying for a game without communication and knowing where their money is actually going to..