Runescape Server Issues

Having loads of trouble logging in to Scape this morning, so I checked Facebook, and apparently they are having trouble with the servers.

We're aware of technical issues on the site/servers - apologies for the inconvenience; we're working on it & hope to have them back live soon!

Update:

An update on the server issues:

As you may be aware, we're currently experiencing service disruption across both game and web services, this is affecting both RuneScape and Old School RuneScape.

We are aware that RuneScape (as well as other games) are being targeted by attacks which are causing connectivity issues for our players.

We are doing everything we can to mitigate any impact on your gameplay experience - our Systems Team are currently working to improve stability across our core hosting platform to improve the situation.

Whilst this is ongoing, we would strongly suggest that you do not partake in dangerous/high-risk content such as PvP or high level PvM and as always, don't risk anything you're not prepared to lose.

Should you need to get in touch with Customer Support, please use the Support Centre on the RuneScape website: http://services.runescape.com/m=rswiki/e...er_Support

The RuneScape Team

Thanks for your patience!

Be careful guys!

Thanks for the info, Kira. I've seen some comments in our CC about this but thankfully haven't experienced it myself. I know that players in osrs have started a riot in Falador even though the servers keep crashing lol.
At least Jagex has decency in making an announcement about this; I won't be pvming until this issue is fixed. It's a shame, though, that this is happening when the new boss slayer tasks have just been released.

yeah... Disconnected way to many times last night.....

The post from Jagex continues to say:

"Item Returns: We are going to be investigating queries related to lost items as a result of the recent disruption. If you wish to submit a claim for investigation please use the Support Center, under the Technical Support section. It may take some time to investigate your claim so please be patient."

So if you lost anything make a note of your world, location, items lost and they will be able to get your lost things back for you.

Wow. That's a first!

People have been posting that theres some sort of big DDOS attack or something on the game, and that it's been happening periodically.

This thread still hasn't been updated though, so I'm afraid to log in...
http://services.runescape.com/m=forum/l=...5,goto,137

Does anyone know if these attacks will affect our individual security somehow, or is it limited to just the game?

EDIT: Just found this post from last year, describing issues with the same problem. It says personal info is still safe. But if someone more tech savvy wants to elucidate, that'd be appreciated ^.^

06 November 2013 Technical
Update on Service Disruptions

Hi everyone,

Many of you may have noticed intermittent connectivity problems with our game servers, which have manifested as disconnections or prolonged lag. I wanted to personally make you aware of the current issues we are experiencing and what we are doing to resolve the situation.

For over a year now, we have been the target of numerous DDoS attacks against our game. For those of you who do not know, a Distributed Denial of Service (DDoS), is an attack directed at an online service such as RuneScape.com, designed to disrupt the website, forums or game by making it completely unavailable, or disrupting traffic from legitimate end users such as yourself. Techniques vary, but essentially a DDoS attack involves overwhelming the online service with malicious traffic. This is - unfortunately - a growing plague within the industry that many online services struggle with, and RuneScape appears to be one of the biggest targets.

Motives for launching these attacks seem to vary, but the end result is the same. The sharp increase in attacks does tie closely with removal of private servers, bots and gold farming, so it would follow that this is in revenge for destroying their businesses. This has also resulted in an increase in immature users at malicious forums like 'bug'd abuse'd' DDoSing and stealing from many individual players, taking credit for RuneScape service outages.

I wanted to take this opportunity to assure you that we have, are and will continue to work tirelessly, preventing as many of these attacks from affecting your gameplay as we can. We have recently made a multi-million pound investment in our global IT infrastructure to deal with the continued attacks and are working with a number of service and security providers to eradicate the issue completely. We are also working closely with worldwide law enforcement agencies to bring the people responsible for these attacks to justice.

I also want to assure all our players that no personal information is at risk as a result of these DDoS attacks.

We will continue to fight this threat and are doing everything in our power to ensure RuneScape.com remains available for you to play 24/7.

Anyone with information to offer on DDoS attacks or their source is welcome to contact us at tipoff@jagex.com. Any information or evidence provided that leads to a successful criminal prosecution of the individuals or organisations behind these attacks will be rewarded with a $10,000.00 bounty.

Thank you for your understanding and continued support.

Mark Gerhard
Jagex CEO

DDOS attacks are just used to take an online service offline, its not an attack vector that can be used to gain any sort of information.

Basically they just overload the server by flooding it with internet traffic and theres not really a lot anyone can do about it unless they have infinite money to throw at it.

That's interesting info, Wader. Essentially these guys are just pissing people off and wasting our time for no gains? Please do something else with your time. T..T